1. Refund of Payment Received
we onlinepassportindia.com will be held liable for refund of money received, only in case of our inability to render services, also it is hereby agreed by you that refund will be processed only after deduction of 30% from the amount received, further also the deducted amount will be treated as our services charges of banking and third party payment gateway, The refund process will be initiated once the confirmation of the services are provided. In case of refund request accepted, amount will be refunded in the same mode you have paid.
WE WILL PROCESS YOUR APPLICATION ON THE BASED OF AVAILABLE INFORMATION WHICH WAS FILLED BY YOU IN FORM AND PROCESS YOUR APPLICATION ACCORDING TO IT, IF WE DID NOT GET RESPONSE TO OUR CONCERNED EMAIL WITHIN 12 Hours FROM FORM SUBMISSION REQUESTS, THEREAFTER NO CHANGE/REFUND POSSIBLE UNDER ANY CIRCUMSTANCE.
2. Refund Request
Refund request can be sent at [email protected] Refund request can be POSSIBLE AND ACCEPTED IF APPLICATION IS NOT PROCESSED AND ARN NUMBER IS NOT GENERATED.
YOUR REQUEST OF REFUND SHOULD BE IGNORE OR NOT CONSIDER IF WE DO NOT FIND THE PROPER REFUND REQUEST WITH APPROPRIATE DETAILS FORMAT (i.e. DETAILS OF APPLICANT, PAYMENT ID, EMAIL ID, MOBILE NO, SCREENSHOT OF PAYMENT SUCCESSFUL, EMAIL OF PAYMENT WHICH AIDS US TO FIND YOUR APPLICATION IF IT NOT PROCESSED OR ARN IS NOT GENERATED)
3. Refund Time Frame
We will process your refund request within 10 to 15 business days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.
4. Cancellation of Application
You cannot cancel the application under any circumstances once it is processed.
5. Certification About Application
If you have any query about application process, you can write us mail @ [email protected] In case we need any additional clarification about your application our team will reach you by email or call.
6. Force Majeure
https://onlinepassportindia.com shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).